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Frequently asked questions

Our services, our rates and how we work.

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Do you clean Airbnbs and cottages?

Yes. We clean Airbnb rentals, cottages and vacation homes, between stays or on a regular schedule. Include the location and how often you have bookings in your request to get a tailored quote.

What areas do you serve?

Benet Ménage offers its cleaning services throughout the province of Quebec. Whether you are in Montreal, Quebec City, Gatineau, Sherbrooke, Trois-Rivières or elsewhere in Quebec, we can help. Contact us to confirm availability in your area.

How are your rates determined?

Our rates are based on the size of the space, the type of cleaning required and how often we visit. We offer free, no-obligation quotes. There are no hidden fees.

Can I schedule a regular cleaning plan?

Absolutely. We offer weekly, bi-weekly or monthly plans to suit you. The schedule is flexible and can be adjusted at any time.

What cleaning products do you use?

We use high-quality, effective and safe professional products. If you have preferences or sensitivities (allergies, young children, pets), we can adapt our methods and products.

Are you insured?

Yes, Benet Ménage is fully insured. We carry general liability insurance that protects both our clients and our team during service.

What types of cleaning do you offer?

We offer three categories of services: residential cleaning (houses, condos, apartments), commercial cleaning (offices, shops) and institutional cleaning (schools, clinics, public buildings). See our services in detail.

What is your cancellation policy?

We ask for 24 hours’ notice for any cancellation or rescheduling. Last-minute cancellations may be subject to a fee.

What is included in a regular cleaning?

Dusting all surfaces, vacuuming and mopping floors, cleaning bathrooms and the kitchen, emptying trash and cleaning mirrors and interior windows. Oven or fridge interiors can be added on request.

Do you provide the equipment?

Yes, our team arrives with all the equipment and products needed. If you would rather we use your own products, just let us know.

How can I get a quote?

By phone at 819 581-5971, by email at info@benetmenage.net, or through our contact form. We will get back to you as soon as possible.